Opportunities
Assistant Financial Center Manager
Department: Retail Banking
Location: Wayne, NJ
The Assistant Financial Center Manager generally has more experience and provides exceptional customer service while attending to customers’ needs. The AFCM creates and fosters a cohesive team and promotes a positive work environment while overseeing the Financial Center Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. Assists FCSRs with more complex tasks and schedules the workflow.
Demonstrates sound judgment and accountability with operational standards. Provides leadership, conflict resolution, process improvement and communication to the Financial Center Service Reps. Responsible for performing audit functions, participates in daily branch opening and closing procedures and required to perform operational tasks, coaching and performance management.
In the absence of, or assisting the AT & Financial Center Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity.
AT & Financial Center Manager II
Department: Retail Banking
Location: West Caldwell, NJ
The AT & Financial Center Manager (FCM) II is generally more experienced and is responsible for managing the day-to-day operations of the branch, the internal sales process and customer experience. They are responsible for ensuring all policies and procedures are followed and that the branch staff practices sound risk management.
This position is responsible for providing required reporting related to operations and control and adherence to income, expense, and budgetary guidelines and standards. This position is also responsible for security of equipment and premises, financial controls, collections and loss handling, as well as daily opening and closing procedures. In addition, the incumbent may supplement platform sales and service responsibilities as required.
The AT & FCM II is also responsible for the coaching, performance management and talent management of direct reports.
Approximately 50% of the FCMs time is spent in the branch managing, observing, coaching and driving the internal sales and operational processes of the branch. Approximately 50% of their time is spent outside the branch developing business and participating in community/business related activities/events.
AVP & Portfolio Manager
Department: Portfolio Management
Location: (HQ) Elmwood Park, NJ
Responsible for preparing annual review memos for existing borrowers tied to the commercial lending loans portfolios. The Portfolio Manager will be assigned a portfolio of C&I facilities to manage.
Escrow Administrator
Department: Loan Administration
Location: (HQ) Elmwood Park, NJ
Responsible for ensuring mortgage accounts’ insurance and real estate tax bills are paid in a timely and accurate manner.
Financial Center Service Representative (Full-Time & Part Time)
Department: Retail Banking
Location: Various Locations, NJ
Financial Center Service Representative (FCSR) is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments. This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures. Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment. Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction. Supports the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.
Loan Servicing Representative (LABO/LSFO/Investor)
Department: Loan Administration
Location: (HQ) Elmwood Park, NJ
Responsible for general loan servicing functions and customer support in accordance with company policies and procedures.
Universal Banker
Department: Retail Banking
Location: Edgewater, NJ
The Universal Banker responsibilities may vary day to day based on the work that needs to be done in the branch that day. Responsibilities include responding to customers’ needs by processing a variety of financial transactions including but not limited to check cashing, withdrawals, deposits, and loan payments and/or greeting customers, performing customer needs assessment (profiling), opening accounts, cross selling, tele-consulting, developing relationships thru a book of business, and servicing accounts. The Universal Banker may also research and resolve account issues or customer inquiries, promotes organizational products and services by referring current or prospective customers to other departments within the organization.
This position is responsible for managing and balancing cash drawers well as meeting sales expectations, which include deposit, loan and revenue generating referrals. Responsibilities may also include assisting the Financial Center supervisor with the teller line and end of day functions and preparing daily paperwork according to branch procedures. Works under general supervision.
VP, Assistant Director Senior Portfolio Manager
Department: Portfolio Management
Location: Elmwood Park, NJ
Managerial responsibility and oversight of the CRE and C&I loans, as well as loans that are risk rated special mention or worse, delinquent more than 15 days past due and/or loans requiring special attention as directed by the Director of Portfolio Management. The Sr. Portfolio Manager will be responsible for monitoring both the Real Estate and C&I Portfolios including, but not limited to, annual reviews and analysis of financial information, identification of negative trends, report preparation and market conditions. This role will coordinate with third party vendors and various regulatory bodies.
VP Market Manager
Department: Retail Banking
Location: Union County and Wood-Ridge County, NJ
The VP Market Manager is responsible for the successful business development of their market which includes business planning and budgeting and attaining commercial deposit, loan, and revenue goals. They are also responsible for development of a business referral network (Centers of influence (COI’s)which will drive the majority of their BD growth, prospecting of potential clients, active participation in business networking events and holding leadership roles within community and business organizations to build our business brand recognition and to extend name recognition and the reputation of the Bank. The Market Manager is responsible for the coaching, performance management and talent management of their direct reports. They are also responsible for overseeing their market branches operational and compliance proficiencies, sales success and the development of the branch employees while ensuring that the branch practices sound risk management and adheres to all policies and procedures of the Bank. VP Market Manager’s manages more than one branch.
The VP Market Manager is responsible for spending a minimum of 75% of their time outside the office doing business development. The other 25% of their time should be spent on coaching, branch observations, administrative/reporting responsibilities and filling in for the AT & FCM only when instructed to do so by the SVP/Director of Sales and Service.
Senior Post Closing Specialist
Department: Loan Administration
Location: (HQ) Elmwood Park, NJ
Responsible for the review of commercial and modified loans to assure the complete conformance of mortgage documents and related papers with applicable laws, banking regulations and company policies and procedures. Ensures the Bank has a sound first and prior lien on the property and that mortgages are properly and promptly recorded.
VP, C&I Relationship Manager
Department: Commercial & Industrial Lending
Location: (HQ) Elmwood Park, NJ
Responsible for generating C&I business by focusing on developing new business relationships and a strong referral network – specifically with accountants, public agencies, attorneys, and Chambers of Commerce.