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Opportunities

Assistant Financial Center Manager

Department: Retail Banking
Location: Dumont, NJ, Ewing, NJ, Cranford, NJ

The Assistant Financial Center Manager generally has more experience and provides exceptional customer service while attending to customers’ needs. The AFCM creates and fosters a cohesive team and promotes a positive work environment while overseeing the Financial Center Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. Assists FCSRs with more complex tasks and schedules the workflow.

Demonstrates sound judgment and accountability with operational standards. Provides leadership, conflict resolution, process improvement and communication to the Financial Center Service Reps. Responsible for performing audit functions, participates in daily branch opening and closing procedures and required to perform operational tasks, coaching and performance management.

In the absence of, or assisting the AT & Financial Center Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity.

AT & Financial Center Manager I

Department: Retail Banking
Location: Parsippany, NJ Clifton, NJ

The AT & Financial Center Manager (FCM) I is responsible for managing the day-to-day operations of the branch, the internal sales process and customer experience.  They are responsible for ensuring all policies and procedures are followed and that the branch staff practices sound risk management.

This position is responsible for providing required reporting related to operations and control and adherence to income, expense, and budgetary guidelines and standards. This position is also responsible for security of equipment and premises, financial controls, collections and loss handling, as well as daily opening and closing procedures. In addition, the incumbent may supplement platform sales and service responsibilities as required.

The AT & Financial Center Manager is also responsible for the coaching, performance management and talent management of direct reports.

Approximately 50% of the AT & Financial Center Managers time is spent in the branch managing, observing, coaching and driving the internal sales and operational processes of the branch.  Approximately 50% of their time is spent outside the branch developing business and participating in community/business related activities/events.

AVP & Portfolio Manager

Department: Portfolio Management
Location: (HQ) Elmwood Park, NJ

Responsible for preparing annual review memos for existing borrowers tied to the commercial lending loans portfolios. The Portfolio Manager will be assigned a portfolio of C&I facilities to manage.

AVP Financial Center Manager II

Department: Retail Banking
Location: Outwater Lane Garfield, NJ

The AVP Financial Center Manager (FCM) II is generally more experienced and is responsible for managing the day-to-day operations of the branch, the internal sales process and customer experience.  They are responsible for ensuring all policies and procedures are followed and that the branch staff practices sound risk management.

This position is responsible for providing required reporting related to operations and control and adherence to income, expense, and budgetary guidelines and standards. This position is also responsible for security of equipment and premises, financial controls, collections and loss handling, as well as daily opening and closing procedures. In addition, the incumbent may supplement platform sales and service responsibilities as required.

The AVP FCM II is also responsible for the coaching, performance management and talent management of direct reports.

Approximately 50% of the FCMs time is spent in the branch managing, observing, coaching and driving the internal sales and operational processes of the branch.  Approximately 50% of their time is spent outside the branch developing business and participating in community/business related activities/events.

ATM Services Coordinator 

Department: Retail Banking
Location: (HQ) Elmwood Park, NJ

Oversees all card programs, including claims, disputes, transaction settlements, and rule platforms. Manages fraud risk and ensures compliance with Regulation E for all fraud and dispute claims. Oversees the bank’s ATM network, including hardware, servicing, card inventory, monitoring, and product initiatives. Maintains vendor relationships for card and ATM operations

Financial Center Service Representative (Full-Time & Part Time)

Department: Retail Banking
Location: Various Locations, NJ

Financial Center Service Representative (FCSR) is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.  This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures.  Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment.   Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction.  Supports the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.

Financial Center Relationship Representative

Department: Retail Banking
Location: Westfield, NJ

The Financial Center Relationship Representative is responsible for building long-term profitable customer relationships via acquisition of new customer market share, expansion & retention of existing customer wallet share and the delivery of a consistent extraordinary customer experience.

This individual will be responsible for managing and cultivating a book of business of existing customers with expectations of growing core deposits, loans and ancillary bank services. This individual will be responsible for executing a customer contact strategy that includes tele-consulting, email, mail or text to drive customers into the bank for relationship expansion. The individual will be responsible for consistently conducting needs-based assessments with every customer he or she interacts with via the customer profiling process to proactively identify opportunities to make the customer money, save the customer money and/or make the customer’s banking more convenient.
This individual will also assist in educating and developing the referral skills of the Financial Center Service Representatives in their branch.

This individual should require minimal supervision and provide flexibility of coverage for the branch by supplementing general platform sales, service and operational responsibilities as required.

VP, Assistant Director Senior Portfolio Manager

Department: Portfolio Management
Location: Elmwood Park, NJ

Managerial responsibility and oversight of the CRE and C&I loans, as well as loans that are risk rated special mention or worse, delinquent more than 15 days past due and/or loans requiring special attention as directed by the Director of Portfolio Management. The Sr. Portfolio Manager will be responsible for monitoring both the Real Estate and C&I Portfolios including, but not limited to, annual reviews and analysis of financial information, identification of negative trends, report preparation and market conditions. This role will coordinate with third party vendors and various regulatory bodies.

VP, C&I Relationship Manager

Department: Commercial & Industrial Lending
Location: (HQ) Elmwood Park, NJ

Responsible for generating C&I business by focusing on developing new business relationships and a strong referral network – specifically with accountants, public agencies, attorneys, and Chambers of Commerce.